Shipping & Delivery

FREE SHIPPING to all 50 states of the U.S. for orders above $199

Please note that we DO NOT ship to P.O. Box.

You will receive your USPS Priority Mail tracking number as soon as your order is shipped.

Please allow 5 to 7 business days from the time you place your order to receive your package.

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 3-5 business days to process the order and we cannot be held liable for USPS guarantees. We will NOT refund shipping charges if USPS fails to meet their guaranteed shipping time.

For additional information and to track your package please go to USPS’s service updates HERE or call 1.800.ASK.USPS (1.800.275.8777) Press 6 and then 4 for Customer Service.

Please note that we currently don’t offer Overnight Shipping Service.

If you have further questions about shipping, please use the chat function on our website or email us at [email protected]. We’re happy to help!

Note that LU is not responsible for lost items once a package has been delivered and/or signed for.

For any specific questions, please email [email protected]